Privacy Policy

1. Data controller

2. Data collected and purpose

Through the contact form we collect the following personal data:

• Name — to identify you in the communication
• Company — to contextualise the request (optional)
• Email address — to respond to your enquiry
• Project type and message — to understand your need and give you a useful response

The sole purpose of the processing is to handle and manage the information or contact requests received.

3. Legal basis for processing

Processing is based on the data subject's express consent (Art. 6.1.a GDPR), given by ticking the acceptance checkbox in the contact form. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to its withdrawal.

4. Retention period

Data is retained for as long as necessary to process the request and, if it leads to a professional relationship, for the legally required period. Once the relationship ends, data is blocked and deleted after the applicable limitation periods expire.

5. Recipients and international transfers

Data is not shared with third parties except as required by law. The following third-party services are used:

• StaticForms — technical management of contact form submissions.
• hCaptcha (Intuition Machines, Inc.) — anti-spam security for the contact form. Privacy policy.
• Crisp (Crisp IM S.A.S., França) — real-time support chat, only if the user accepts cookies. Privacy policy.

hCaptcha is a service operated by a US-based company. Data processing by hCaptcha may involve transfers outside the European Economic Area, covered by appropriate safeguards under Article 46 GDPR (Standard Contractual Clauses). Data entered in the form (name, email, company, message) is transmitted via StaticForms and is not stored by this website's owner beyond what is necessary to respond to the enquiry.

6. Data subject rights

You may exercise the following rights at any time by contacting cjuan@paradigmapropio.com:

• Access — to know what data we process about you
• Rectification — to correct inaccurate or incomplete data
• Erasure — to request deletion of your data
• Restriction — to restrict processing in certain circumstances
• Portability — to receive your data in a structured, readable format
• Objection — to object to processing in certain cases

If you believe that the processing of your data violates the regulations, you may lodge a complaint with the Spanish Data Protection Agency (AEPD) at aepd.es.

7. Security measures

The necessary technical and organisational measures are applied to ensure the security of your data and prevent its loss, alteration or unauthorised access, in accordance with GDPR requirements.